Not specified · Malta Lifestyle
S/Nvq Level 2 Customer Service
€34.24
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Prices last checked 5 Nov 2026, 05:10 UTC. Delivery and checkout conditions apply.
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Merlin Library
Out of stock · Checked 5 Nov 2026, 05:10 UTC
About this product
Designed to provide students with the underpinning knowledge for the NVQ in Customer Service at Level 2, this book covers the two mandatory units and ten of the option units. It includes case studies which give students the opportunity to analyse and discuss real-life situations and to practise their skills.