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The Design Of Everyday Things

Name: The Design Of Everyday Things
Price: 11.67 EUR
Availability: OutOfStock

€11.67

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Prices last checked 5 Nov 2026, 05:10 UTC. Delivery and checkout conditions apply.

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Merlin Library

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About this product

First, businesses discovered quality as a key competitive edge; next came service. Now, Donald A. Norman, former Director of the Institute for Cognitive Science at the University of California, reveals how smart design is the new competitive frontier. The Design of Everyday Things is a powerful primer on how–and why–some products satisfy customers while others only frustrate them.