Not specified · Malta Lifestyle
International English For Call Centres
€15.00
Out of stock
Prices last checked 5 Nov 2026, 02:53 UTC. Delivery and checkout conditions apply.
Single retailer.
Visit retailerCompare retailer offers
Merlin Library
Out of stock · Checked 5 Nov 2026, 02:53 UTC
About this product
Written in a lively and personal style using examples from real-life situation to illustrate the communication problems experienced by UK customers and overseas call centre staff. The authors offer advice and practice on how to improve communication along with resources to improve English language skills and knowledge of life in the UK.