Essential Statistical Concepts for the Quality Professional

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The essence of any root cause analysis in our modern quality thinking is to go beyond the actual problem. This means not only do we have to fix the problem at hand but we also have to identify why the failure occurred and what was the opportunity to apply the appropriate knowledge to avoid the problem in the future. Essential Statistical Concepts for the Quality Professional offers a new non-technical statistical approach to quality for effective improvement and productivity by focusing on very specific and fundamental methodologies and tools for the future. Written by an expert with more than 30 years of experience in management, quality training, and consulting, the book examines the fundamentals of statistical understanding, and by doing so demonstrates the importance of using statistics in the decision making process. The author points out pitfalls to keep in mind when undertaking an experiment for improvement and explains how to use statistics in improvement endeavors. He discusses data interpretation, common tests and confidence intervals, and how to plan experiments for improvement. The book expands the notion of experimentation by dealing with mathematical models such as re

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